- Luxury Designer Collection
Up to 50% Off Select Styles
The unique design adds charm and personality to your beloved labubu. - Style
- Sports Collection
- Cosplay Collection
- Festivals Collection
⚠️ Important Notices
➤ Authenticity Guarantee:
All Labubu are sourced directly from official channels, guaranteeing 100% authenticity.
➤ Sealed = Final Sale:
Unboxing or removing security seals voids return eligibility.
Return Conditions
🔄 Acceptable Claims (within 7 days):
✅ Critical Defects:
-
Broken parts, severe stitching flaws, missing limbs.
✅ Incorrect Items: -
Wrong character/series shipped vs. order.
✅ Missing Items: -
Entire box/accessories not delivered.
❌ Non-Acceptable Claims:
→ Packaging dents/damage (contact carrier)
→ Style preferences / color variations
→ Minor production tolerances (see below)
Product Standards
📦 Packaging:
-
Reinforced shipping protection applied.
-
Note: Box dents/creases excluded from claims.
🔧 Production Tolerances:
-
Minor paint flaws, slight scratches, or glue traces.
-
Natural dye/texture variations.
-
Air bubbles in resin/acrylic parts.
(Inherent to handmade collectibles)
🧸 Plush Items:
-
May require gentle reshaping after transit compression.
View our full return & refund policy here.
Sharayah –
Authentic! Outer shipping box arrived damaged, but both products inside were in great shape. I’m happy with my blind box purchase: Sea Salt Coconut!
Connie Rosas –
QR code on box, QR code on the tag ! Its legit !
Erick –
Good
Michelle –
From the purchase date to delivery, it took about 3 weeks—which is understandable since the product was coming from overseas. I purchased Chestnut Coco and the entire set. Every plush looks very authentic to me—I verified them using the QR codes, which directed me to the official Pop Mart verification site. I also checked for other signs of authenticity, and everything looked great！
Melissa –
No chase chenstnut coco in my box 😭 Heart = broken!
J.N. –
Took some time to get to Newyork, but worth the wait! 100% authentic. If you’re in Newyork and plan to order from them. Please be patient. It takes about 3 weeks from the order date to receive. But I highly recommend them. This is my 2nd order from them. And they didn’t disappoint.
Manuel –
Very pleased with the purchase!