INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Products

 

Will I receive the same product that I see in the picture?

Yes, we strive to ensure the product you receive matches the images shown. However, slight variations may occur due to lighting during photography, screen color calibration, or minor design improvements. Your satisfaction is guaranteed with our hassle-free return policy!

Which Labubu series are your products suitable for?

Most of our products are compatible with the following series：

  • The Monsters – Tasty Macarons Vinyl Face (V1 Labubu)
  • The Monsters – Have A Seat Vinyl Plush (V2 Labubu)
  • The Monsters – Big Into Energy Series Plush (V3 Labubu)

Please check the product page for specific compatibility details.

Can I wash these outfits?

  • Hand Wash Only: Use cold water & mild detergent. Air dry flat.

  • No Dry Cleaning: Chemicals may damage delicate details.

  • Ironing: Low heat with cloth barrier, but avoid metallic embroidery.

Are the Labubu plush dolls included?

Outfits only – but adopt your naked Labubu first! 😉

Shipping & Delivery

 

Do you ship worldwide? What about customs?

  • Yes! Tracked shipping to 100+ countries.

  • Duties/Taxes: Buyer’s responsibility. Estimate fees via this tool.

Returns & Refunds

 

What is your return policy?

You can return unused items in their original condition within [30] days of receipt. Some exceptions may apply. Please read our full Return and Refund Policy carefully for eligibility and procedures.

 

INFORMATION ABOUT US

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